Train your own people.
Use supervised agentic AI to improve everyday station work. Measure the time gained. Reinvest it in journalism, relationships, and service.
A RADICAL IMAGINATION OF PUBLIC MEDIA’S FUTURE
Community Civic-Ready Service Centers
A new role for public media: civic service centers that use AI to strengthen their people, serve their communities, and prepare others for the future of work.
Send me the white paperA free 26-page white paper by Andrew Ramsammy
Strategy for consequential moments.
A DIFFERENT KIND OF PUBLIC VALUE
The future of public media can be something people use every day.
Public media already knows how to inform, convene, and earn trust. This white paper imagines what happens when a station turns those strengths into useful civic services—and makes its own transformation the story.
INSIDE THE WHITE PAPER
Start inside.
Build outward.
A practical sequence for moving from experimentation to community impact.
Build services that matter.
Create and maintain useful community tools. Let demonstrated results earn the station its role as a center of excellence.
Help your community build, too.
Turn what your team learns into training for local nonprofits, employers, and individuals preparing for the future of work.
SIX PLACES TO BEGIN
Big possibility.
Everyday usefulness.
Six illustrative service ideas in the paper show how a station could become more valuable in the daily lives of the people it serves.
01
Everyday affordability
A local gas price tracker that helps people make a practical daily decision.
02
Education in focus
School report cards made accessible, useful, and easier for families to understand.
03
A daily connection
Opt-in check-in calls for older residents, with a staffed human response partner.
04
Food safety, clearly
Restaurant inspection information organized into a useful community service.
05
Safer routes
Local crash data that helps residents understand intersections that need attention.
06
Healthcare access
Local data that surfaces gaps in prevention and care, validated with community partners.
PUBLIC DATA AS A COMMUNITY SERVICE
The golden age of data should benefit your community.
Use local, regional, and state datasets to help residents understand civic infrastructure. Request records that are missing from public view. Press agencies to measure what communities need to know—and report what changes.
The white paper acknowledges Andrew’s inspiration from Alex Curley’s work with Semipublic and encourages more stations to use data and research to inform their own transformation.
Read the public-data strategyTHE TRANSFORMATION IS THE STORY
Build it.
Document it.
Invite people in.
Employee experiments become stories. Community projects become programming. Lessons become social content, workshops, and conversations.
The work itself creates a reason to watch, participate, support, and return.
Explore the full strategyYOUR NEXT CHAPTER STARTS HERE
Get the white paper.
Community Civic-Ready Service Centers
By Andrew RamsammyBring a more ambitious—and more useful—future for public media into your next leadership conversation.
- A workforce development model that starts with station employees
- Six civic service ideas, including a healthcare opportunity
- A public-data strategy covering open datasets, records requests, and civic accountability
- A 12-month roadmap, illustrative pilot budget, and measures of success
- An underwriting and philanthropy plan connecting community service to recurring revenue
- A plan for turning transformation into content and community engagement
ABOUT THE AUTHOR
Andrew Ramsammy
Andrew is a three-time Emmy Award-winning media executive and former president of Vermont College of Fine Arts. His work spans Local Media Association, Arizona PBS, The Daytripper, and Public Radio International—connecting storytelling, partnerships, and institutional transformation with community impact.
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